DQ 1 What are three examples of bias in business writing? Identify two methods you consider important to follow in reducing bias in business writing.
DQ 2 In your opinion, what are situations that positive information may and must be delivered using the following methods of communication: face to face, telephone, printed mail, and e mail? Provide examples using references from the readings and your own experiences to support your opinion.
DQ 3 What is the difference between writing using active and passive verbs? Provide examples. Why are active verbs considered more effective in business communication?