Analyzing Messages Having the opportunity to create, send, and especially receiving any kind of message

Analyzing Messages


Having the opportunity to create, send, and especially receiving any kind of message


means that there is communication and awareness between both the receiver and the sender. The


intended tone of the message should be closely monitored by the sender, in order for the message


to become appropriately delivered. This means that the receiver of the message will have an


easier task of trying to figure out the sender’s mood or emotions through the message. Having an


open communication between the sender and receiver of a message is very important. Exactly


how a message is first created, and then received, really depends on how the sender views it and


how others receive it.


Communication through messaging can be both persuasive and informative. A message


is defined as a particular form of communication that is between both the receiver and the sender


that expresses the sender’s opinions and thoughts. Messages are intended to analyze information


and are basically used to persuade, inform, or to seek a particular response from the desired


receiver. Whenever a message is sent by the sender, the receiver of the messages should be able


to completely understand the message and be able to figure out the purpose or intent of the


message. This paper will analyze three professional messages and the response to one message


while using the communication process.


Professional Message One


Stephanie, the new Pharmacist at my current job, sent out an email two weeks ago in


reference to help with mandatory training workshops for new employees. The message read: “I


would like to use your assistance with the mandatory training and orientation of three new


pharmacy technicians.”


Analyzing Messages 3


With this message, Stephanie is the sender, and I am the receiver of this particular


communication process. Stephanie (the sender of the message) has started the communication


process, so she is responsible for determines the mood and purpose of the message. The sender


of the message (Stephanie) is also responsible for how the message is delivered and received by


the recipient.


Professional Message Two


Feedback is another known form of the communication process. Feedback is usually


explained in many different forms of communication such as descriptive, evaluative, and


interpretive communication. Important steps in the communication and follow-up processes are


providing appropriate and easy to understand feedback to the sender. About two months ago I


assisted my father with a workshop for a Pharmacy workshop at Xavier University in New


Orleans, Louisiana. About a week and a half after the workshop I received an email from a


student from the workshop, Damon, who had a question about some of the examples that were


presented at the workshop.


The message from Damon read: “Before your father’s workshop I was confused on the


different steps that lead to correctly compounding medication, and the entire radiation


protection processes. Now I am happy to announce that I am more confident in my class and at


my present internship. I would really love to attend the next workshop available!” In this


message, Damon provided feedback from a previous event and I was the recipient.


Professional Message Three


With this message, sent two months ago, I was the sender. The purpose of the message


was to make arrangements with my academic advisor to start taking two classes at once, so that I


could have an earlier graduation date. The receiver of the email is my academic advisor Leanne


Analyzing Messages 4


Hemphill. The message read: “I was wondering whether or not I am allowed to start taking two


classes at once. I know we talked about moving my graduation date up a little, but I believe that


I am now prepared to handle the full load. If you can, could you please contact my finance


advisor for the request? Thanks a lot!”


The technology that was used to deliver the email to both the academic advisor and to


myself was very appropriate given that I am physically unable to deliver the message in person.


Emailing the advisor seemed appropriate enough for the purpose of myself, being an online


student, asking for permission to take additional classes.


Productive Feedback


The feedback that I received from my academic advisor was basically an approval to my


request to start taking two classes at the same time for the sake of graduating a little earlier. The


feedback that I received from my advisor read: “ I hope you had a great Thanksgiving !! I


wanted to let you know that your finance advisor states that you are good to double up after 04/


30/2013. Take a look at your classes after 04/30/2013 and see which ones you would like to take


at once, then let me know and I will make the change. Thanks and please let me know if you have


any questions!”


The decoding and delivery of a sent or received message is important for providing an


appropriate and easy to understand form of communication through an email message.


Communication ultimately involves the overall creation, tone, personality styles, environment,


noise and the feedback of a message. Making sure that all of these elements are in place will


definitely make the delivery of a message effortless and easy to follow.

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