Business to Business Messages The communication process plays a very important role in business to business

Business to Business Messages

 

The communication process plays a very important role in business to business

 

relationships today. Communication is conveyed through many ways in which the sender of the

 

message passes a message down to the receiver. Whenever a business chooses to professionally

 

send a message or conduct deals with another business, the company sending the message should

 

only use the most effective (but efficient) way to get their message delivered. Technology is the

 

best option for business to business messages, especially because most messages in the business

 

world is conveyed virtually through email over the internet. This paper will analyze two business

 

to business messages using the communication process.

 

Professional communication skills are required in order for businesses to build reliable

 

relationships with other businesses. Having the ability to exchange accurate information and data

 

between two or more businesses creates a working environment that is more cohesive. Business

 

to business messages are used and exchanged between companies and organizations so that a

 

business’ day to day operation could operate smoothly and effectively. The completeness and

 

clarity of a professional message, along with a confirmation stating the message has been

 

received and understood the way the sender meant it to be understood, is considered as a

 

successful exchange in communication. The most convenient part of a business to business email

 

is that the sender of the message has the opportunity to send a message to more than one

 

recipient at the same time.

 

In the communication process, the sender of a message is an individual (or an

 

organization) that has some information that he or she wishes to share with another individual or

 

business. The communication process starts as soon as the source (the sender of the message)

 

Business to Business Messages 3

 

chooses their words, pictures, or symbols that they will later convey to the receiver of the

 

message. Since the perception from the receiver of the message is really what influences how the

 

message is received, it is important to select a communication marker that the receiver can relate

 

to. The actual communication process can sometimes be very complicated because its results

 

depend on how the receiver interprets it, and the actual meaning of the message. Sometimes the

 

message is not easily understood by the receiver, this is why having completeness and clarity in

 

a message plays a large part in how a message is prepared.

 

Here is an example of a message from one company asking to build and establish a working

 

relation to another company:

 

To: Moore’s Storage All, LLC.

 

From: Danielle Stout

 

Mac’s Moving Men

 

Date: May 20, 2013

 

Subject: Business Inquiry

 

Dear Sir or Madam,

 

We are a moving company for residents and businesses in Louisiana. We would like to introduce our services to you

 

so that we could possibly establish a working relationship for the future. Please feel free to visit us on the web at:

 

www.Macsmovingmen.com to get a quick glimpse of our services.

 

Like I mentioned before, we are really interested in establishing a business relationship with your company. We

 

would like to possibly utilize your storage facilities in exchange for any of our services.

 

I hope to receive a rapid and sincere response on this matter. If there is anything else I could help you with, please

 

let me know.

 

Waiting for your quick response in this matter.

 

Sincerely,

 

Danielle Stout

 

http://www.dstout@macsmovingmen.com

 

This email message was designed for one business (Mac’s Moving Men) to try and create

 

a successful business relationship with another company (Moore’s Storage All), and is

 

Business to Business Messages 4

 

considered as the purpose of the message. The sender of the message chose to give information

 

on the company before asking for a possible relationship in the future. The sender of the business

 

to business email gave the recipient of the message the option of deciding whether or not a

 

relationship becomes established between the two companies.

 

Here is an example of an unfavorable reply message from one business to another:

 

May 20, 2013

 

Danielle Stout

 

Mac’s Moving Men

 

13053 Oneal Road

 

Zachary, Louisiana 70811

 

Dear Danielle Stout,

 

I would first like to thank you for your recent inquiry on establishing a business relationship between Mac’s Moving

 

Men and Moore’s Storage All, LLC.

 

I regret to inform you that we are not interested in establishing a relationship with your company at this time due to

 

unfavorable responses about your company from very reputable sources.

 

Although our company is not interested in working with your country at this time, please feel free to utilize our

 

sources for any of our personal needs.

 

Very truly yours,

 

Johnathan Moore, Sr.

 

Moore’s Storage All, LLC.

 

http://www.mooresstorageall.com

 

Most of the time, it is important to put the most important information first in order to

 

capture the recipients attention (Roebuck, 2006). The email message above was organized and

 

it had a concise message that was delivered. The tone of the message was more straightforward

 

and less formal. The sender was able to send his emotion through the message without being too

 

overwhelming.

 

Some of the various ways to conduct business to business communication includes:

 

business letters, video conferences, or through email. Using these three technologies in a

 

Business to Business Messages 5

 

business setting will provide a similarity in professionalism and proper etiquette in order to have

 

a clear and efficient in order to have a clean and efficient way of professionally communicating

 

with other businesses. Electronic mail (email) is conducted through using a computer, accessing

 

the internet, and sending messages from one (or multiple) recipient to another. The good thing

 

about emails is that whenever someone sends out an email, the recipient of the message has the

 

option of saving the email message for proof of acknowledgement or to keep on file for business

 

purposes. Emails can either be delivered as a memo, a document with an attachment, or as a

 

letter.

 

The communication process includes the sender, the environment of where the message

 

is created, the actual message, the technology that was used to create the message, the recipient

 

of the message, any noise associated, and the feedback received. The sender of the first message

 

was Danielle Stout from the company Mac’s Moving Men, and Johnathan Moore, Sr. was the

 

second sender (and the receiver from the first message) from the company Moore’s Storage All,

 

LLC. The environments from both messages were office settings, so the noise consisted of fax

 

machines, typing noises, telephones, and general conversation. The first message was created to

 

try and establish a relationship between two businesses, while the second message was created to

 

respond to the first message. The feedback that resulted from both messages yielded unfavorable

 

results because a business relationship was not established.

 

 

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